Brazil CERTIFICA requirements bring two administrative compliance priorities into focus for telecom product certification: a formally signed Product Warranty Declaration and ICP-Brasil digital signatures from the local applicant.
As ANATEL transitions from the legacy Mosaico/SCH platform to CERTIFICA, the agency is standardizing these documentation requirements across Designated Certification Bodies (OCDs). Applicants should review their warranty information, local support arrangements and signing capabilities before submitting certification documents.
Understanding the two Brazil CERTIFICA requirements
1. Product Warranty and Technical Support Declaration
The local applicant must submit a standardized Product Warranty Declaration, formally executed by its legal representative. The Declaração de Garantias do Produto is available through ANATEL’s forms for product homologation.
The supplied compliance update connects this requirement to ANATEL Resolution nº 715/2019, Act nº 3939/2021 and the Brazilian Consumer Protection Code, Law nº 8.078/1990.
The declaration must explicitly identify:
- Contractual warranty: The coverage period in months, complementary to the statutory 90-day legal warranty applicable to durable goods.
- Spare parts availability: The period in months during which replacement components will remain available after the product is discontinued in Brazil.
- Local technical assistance: The complete name, physical address, CEP and telephone number of the designated support center in Brazil.
Additionally, manufacturers operating a full-device exchange policy must document their support arrangements. Under the supplied guidance, the local RMA, logistics or support intake center serves as the technical assistance address, while replacement inventory fulfills the spare parts commitment.
The guidance also states that the warranty declaration can be signed once to cover applications from the same local company.
2. ICP-Brasil digital signatures
The second requirement concerns signatures on certification templates and legal declarations. According to the supplied update, local applicants must use a valid ICP-Brasil digital certificate, such as the legal representative’s e-CPF or the local entity’s e-CNPJ. Scanned handwritten signatures and simple electronic signatures are no longer accepted for these formal filings.
When using Certisign, DocuSign or a similar solution, applicants should ensure that the actual signing process uses a valid ICP-Brasil certificate. Selecting a platform alone does not establish that the resulting signature meets this requirement.
The update references Federal Law nº 14.063/2020, Provisional Measure nº 2.200-2/2001 and ANATEL Resolution nº 682/2017 as the relevant electronic-signature and administrative framework.
What applicants should prepare
Local representatives should complete the official warranty template, confirm the declared support arrangements and ensure their ICP-Brasil certificate is active. Moreover, coordinating these documents with the responsible OCD can help avoid administrative delays.
These updates reinforce documentation and post-sales accountability without changing technical RF, EMC or safety testing requirements.
Entirety’s Product Certification Service supports companies navigating certification requirements and preparing for market access in Brazil.
